Shipping policy

Shipping Policy

At Petgreen, we are committed to delivering your pet products safely and on time.

📦 Order Processing

Orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

🚚 Delivery Time

Once your order is shipped, it generally takes 4–6 business days to reach you, depending on your location and courier service.

📍 Shipping Address

Please make sure your shipping address, phone number, and other details are correct before placing your order. We are not responsible for delays caused by incorrect or incomplete address information.

🔎 Order Tracking

Once your order has been shipped, you will receive tracking information through your registered contact details, whenever available.

⚠️ Delivery Delays

While we work with reliable delivery partners, delays can occasionally occur due to weather, holidays, remote locations, courier issues, or other circumstances beyond our control.

📞 Need Help?

If you have any questions about your order or delivery, please contact our customer support team.

Petgreen
India
Email: petgreen.in@gmail.com